Why can’t I download or update HelloTalk app?

If you can’t download or update HelloTalk from the Google Play Store, it's probably due to one of the following reasons:

1. There's insufficient space on the device, you can follow the instructions below to have more space:

Clear Google Play Store's cache and data

Delete data and apps you no longer use

2. This app is incompatible with your Device and OS, installing HelloTalk now requires iOS 15.0 / Android 8.0 or later.

3. The HelloTalk app hasn't been launched in your country. You have to wait until it's available in your country.

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