Technical issue
Why does it say I am online even though I wasn't using the app at that time?
If your friend saw you were online, but actually you weren't using the app at that time, please kindly let us know the exact time and ask your friend to screen capture your profile, then submit a report using this form. This way our developers can look into this straight away and fix it if necessary.
Pertanyaan Terkait
- โI think I've found a bug, what should I do?
- โHow do I take a screenshot or screen recording?
- โThe app is slow, freezes or there is a network error, what should I do?
- โWhy can't I send messages? Why does it always show "Connecting..../Disconnected"?
- โWhy does it keep loading messages when I open the app?
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