Technical issue

Why can't I hear anything on voice calls?

Please try the following steps first: 1) Please try turning up the volume 2) If you are wearing headphones, please unplug them to see if you can hear any sound 3) Please try to make voice calls with different partners or groups and see if the same issue occurs

If you are still experiencing the same issue, you can submit a report using this form. This way our developers can look into this straight away and fix it if necessary.

Pertanyaan Terkait

→I think I've found a bug, what should I do?
→How do I take a screenshot or screen recording?
→The app is slow, freezes or there is a network error, what should I do?
→Why can't I send messages? Why does it always show "Connecting..../Disconnected"?
→Why does it keep loading messages when I open the app?

Last updated on

Why is there no sound in Voicerooms?

If I switch to other apps when making a call, I can't hear others. But when I switch back, I can hear again.