When I try to purchase VIP membership, I get a message saying "You are not permitted to purchase"？

Your account is banned from purchases for violating the HelloTalk Community Guidelines. Please contact our customer service for details.

 

தொடர்புடைய கேள்விகள்

• →How do I create an account and/or log in to HelloTalk?
• →I forgot my password and cannot log in, what can I do?
• →I can't log in using Apple ID, Google or Facebook account, what can I do?
• →I deactivated my Apple ID, Google or Facebook account linked to my HelloTalk account, can I still log in?
• →I received the notice "This phone number is already bound to an account" when signing up for a new account, but I have forgotten