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I didn't receive the password reset emali after clicking "Forgot Password". What should I do?

The password reset email may have been identified as "junk mail". Please check the "junk mail" in your mailbox. If you are sure that you did not receive it, please click here to contact the Customer Service Team.

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→How do I create an account and/or log in to HelloTalk?
→I forgot my password and cannot log in, what can I do?
→I can't log in using Apple ID, Google or Facebook account, what can I do?
→I deactivated my Apple ID, Google or Facebook account linked to my HelloTalk account, can I still log in?
→I received the notice "This phone number is already bound to an account" when signing up for a new account, but I have forgotten

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I have an old account and I forgot my login information. How can I retrieve it?

Please restore my suspended account.