Technical issue
Why does it say I am online even though I wasn't using the app at that time?
If your friend saw you were online, but actually you weren't using the app at that time, please kindly let us know the exact time and ask your friend to screen capture your profile, then submit a report using this form. This way our developers can look into this straight away and fix it if necessary.
Связанные вопросы
- →I think I've found a bug, what should I do?
- →How do I take a screenshot or screen recording?
- →The app is slow, freezes or there is a network error, what should I do?
- →Why can't I send messages? Why does it always show "Connecting..../Disconnected"?
- →Why does it keep loading messages when I open the app?
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