What should I do if someone makes me feel uncomfortable?

You can end the conversation at any time and use HelloTalk's built-in blocking or reporting tools. If the content or behavior violates our rules, we may take action in accordance with our policies.

Is HelloTalk a dating app?

No. HelloTalk is a community for language learning and cultural exchange, not dating. Using HelloTalk to seek romantic relationships or engage in sexually suggestive interactions is not allowed.

Safety

Helping Create a Safe Place for Language Exchange

HelloTalk connects language learners from all over the world to share languages, cultures, and real conversations. We're dedicated to keeping our community safe through our community guidelines, safety tools, moderation, and reporting system.

Read our Community Guidelines

Respect

Every Learner Matters

Openness

Embrace Different Perspectives

Mutual Support

Learn Together

Safety

Community First

Our Community Values

HelloTalk brings learners from diverse linguistic and cultural backgrounds together. Everyone plays a part in building an environment rooted in respect, openness, and mutual support.

Respect Others

We respect each person's language, accent, culture, and individuality so everyone feels welcome in the community.

Stay Open-Minded

We remain open to different languages, cultures, and viewpoints. Every conversation is an opportunity to broaden understanding.

Help Each Other

Language exchange is built on reciprocity. As you receive help, pay it forward by sharing your own language and culture in return.

Safety by Design

Safety is built into the core of HelloTalk, combining smart technology, human moderation, and community reporting to maintain a safer environment.

Content Moderation

Rules that protect the community

HelloTalk enforces our Community Guidelines and Content Policy through a combination of smart technology, human moderation, and community reporting.

Content that violates our policies may be removed. For serious or repeat offenses, we may restrict, suspend, or ban the associated accounts or devices. In appropriate cases or where required by law, we may also report violations to the relevant authorities.

Smart Technology & Human Moderation
Clear Enforcement of Violations

Report and Block

Take action when you encounter an issue

If you encounter harassment, scams, spam, inappropriate content, or any other behavior that violates our rules, you can use our reporting or blocking tools.

Reports from our community help us identify and review potential violations. Please use these tools responsibly and do not abuse them.

Report & Block Tools
Reports help us review potential violations

Privacy & Authenticity

Real connections with privacy in mind

HelloTalk does not allow the unauthorized sharing of someone else’s private information or content, including screenshots of personal data, chats, posts, or contact details.

Impersonation, scams, spam, and other activities that undermine community trust are strictly prohibited.

Protection for Private Information & Content
Safeguards against scams, spam, and impersonation

Protecting Young Users

Safety for young members of our community

HelloTalk is deeply committed to the safety of our young users. We strictly prohibit any harm, exploitation, or inappropriate interactions involving minors, and have implemented age restrictions on certain features.

Any content or accounts involving minors that violate our policies may be removed or restricted. Where legally required or appropriate, we may also report violations to the relevant authorities.

Stay Safe on HelloTalk

A few simple precautions can help you stay safe while connecting with language partners and taking part in the community.

Protect Personal Information

Be careful when sharing phone numbers, addresses, identification, financial details, or other sensitive personal information.

Beware of Scams

Be cautious of requests for money, suspicious links, investment offers, QR codes or IDs for other apps, or requests to move your conversation to another platform.

Respect Boundaries

If any interaction makes you uncomfortable, you can end the conversation, block the account, or submit a report at any time.

Report Concerns

If you encounter harassment, scams, hate speech, inappropriate content, violence, self-harm, or any other rule violations, please report them immediately.