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Frequently Asked Questions
VIP & Subscriptions

How can I cancel my subscription?

You can cancel your HelloTalk VIP or course subscription at any time. You can cancel your subscription through the following platforms:


1)Google Play (Android)
2) App Store/iTunes (iOS)

To cancel your subscription, please follow the instructions for each platform:

  1. iTunes Store (iOS)

Apple requires that you cancel at least 24 hours before the end of the current subscription/trial period to avoid automatic renewal. To cancel a subscription on your iPhone, iPad, or iPod touch, follow these steps:

Step 1: Open the "Settings" app > click on your Apple ID
Step 2: Click on "Subscriptions" and select the subscription you want to cancel
Step 3: Choose "Cancel Subscription". Note, if there is no "Cancel" or "Cancel Subscription" button, it has already been cancelled. Please note that subscription cancellations cannot be undone, but you can re-subscribe at any time. For more information about subscriptions, please visit Apple's website.

  1. Google Play Store (Android)

Please log in to Subscriptions and Services. Find the subscription you want to cancel, select "Manage", and then click "Cancel Subscription." Please note that subscription cancellations cannot be undone, but you can resubscribe at any time. For more information about subscriptions, please visit Google Play's website.

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