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Frequently Asked Questions

我已经搬到其他国家/地区,VIP会员价格也是当地国家/地区的货币,但我无法付款

Category: 会员和订阅

如果你已更改Apple ID/Google Play的国家或地区,但无法支付购买,请确保你有适用于新国家或地区的付款方式并前往你的Apple ID/Google Play账号设置界面添加更新付款方式。   iOS: [查看你可以使用的付款方式](https://support.apple.com/111741) [更新/添加新的付款方式](https://support.apple.com/118293)   Google Play: [Google Play 接受的付款方式](https://support.google.com/googleplay/answer/2651410) [如何添加、移除或修改 Google Play 付款方式](https://support.google.com/googleplay/answer/4646404)

如果所有步骤都已确认,仍存在该问题。请[提交表单](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1),并附上购买失败的截图以便我们能尽快排查问题。

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