# It asks me to verify my phone number but I can't receive the verification code. What can I do?

## التنقل السريع

- [Find Partners](https://www.hellotalk.com/ar/partners.md): اكتشف شركاء تبادل اللغة حول العالم
- [Language Exchange](https://www.hellotalk.com/ar/partners/exchange.md): تمرن مع متحدثين أصليين حول العالم
- [Moments](https://www.hellotalk.com/moments.md): شارك رحلة تعلم اللغة الخاصة بك
- [Topics](https://www.hellotalk.com/topics.md): استكشف المواضيع والمناقشات الرائجة

- [Chat & Messaging](https://www.hellotalk.com/ar/features/chat.md): محادثات نصية وصوتية ومرئية
- [Voice Rooms](https://www.hellotalk.com/ar/features/voiceroom.md): انضم إلى محادثات صوتية مباشرة
- [Live Streaming](https://www.hellotalk.com/ar/features/live-streaming.md): دروس تفاعلية وجلسات لغوية
- [Certified Teachers](https://www.hellotalk.com/ar/features/certified-teachers.md): تعلم من مدرسين محترفين
- [Immersive Learning](https://www.hellotalk.com/ar/features/immersive-learning.md): تعلم في أي مكان مع ترجمات فورية
- [Translation Tools](https://www.hellotalk.com/ar/features/translation.md): ترجمة فورية بين أي لغات

- [AI-Powered Apps](https://www.hellotalk.com/ar/aiapps.md): الوصول إلى أدوات تعليمية متخصصة
- [Language AI Apps](https://www.hellotalk.com/ar/aiapps.md): اكتشف تطبيقاتنا لتعلم اللغات المدعومة بالذكاء الاصطناعي
- [All Features](https://www.hellotalk.com/ar/features.md): استكشف جميع ميزات وأدوات التعلم

- [Download](https://www.hellotalk.com/ar/download.md): احصل على HelloTalk على iOS و Android


There are several reasons why you may not have received an SMS verification code:

1.Security software on your phone may intercept messages from unknown senders and place it in your junk folder. Please check your junk mailbox.

2.There may be an issue with the mobile carrier, causing a delay in SMS delivery. Try waiting a few minutes, or tap the "Resend Verification Code" option.

3.Your phone number could be suspended, out of credit, or the SMS storage might be full.

4.The current phone number may not match the number registered with HelloTalk. The verification code may have been sent to the original number instead of the current number.

5.For Dual SIM devices, please try inserting the SIM card designated to receive the verification code.

6.If you are unable to receive the verification code during the phone number change process, you can click [here](https://h5.hellotalk8.com/keep_and_increase/Verification?hidebar=1&htdisableselectedword=1&hidebottombar=1&jumptype=phoneVerify)for more information and solutions.

Last updated on

---

## Language Exchange Partners

- [English Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/english.md): Connect with native English speakers
- [Spanish Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/spanish.md): Connect with native Spanish speakers
- [French Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/french.md): Connect with native French speakers
- [Japanese Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/japanese.md): Connect with native Japanese speakers
- [German Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/german.md): Connect with native German speakers
- [Chinese Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/chinese.md): Connect with native Chinese speakers
- [Italian Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/italian.md): Connect with native Italian speakers
- [Russian Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/russian.md): Connect with native Russian speakers
- [Portuguese Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/portuguese.md): Connect with native Portuguese speakers
- [Arabic Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/arabic.md): Connect with native Arabic speakers
- [Hindi Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/hindi.md): Connect with native Hindi speakers
- [Korean Exchange Partners](https://www.hellotalk.com/ar/partners/exchange/korean.md): Connect with native Korean speakers

## Learn Languages

- [Learn English](https://www.hellotalk.com/ar/learn/english.md): Master English with native speakers
- [Learn Spanish](https://www.hellotalk.com/ar/learn/spanish.md): Master Spanish with native speakers
- [Learn French](https://www.hellotalk.com/ar/learn/french.md): Master French with native speakers
- [Learn Japanese](https://www.hellotalk.com/ar/learn/japanese.md): Master Japanese with native speakers
- [Learn German](https://www.hellotalk.com/ar/learn/german.md): Master German with native speakers
- [Learn Chinese](https://www.hellotalk.com/ar/learn/chinese.md): Master Chinese with native speakers
- [Learn Italian](https://www.hellotalk.com/ar/learn/italian.md): Master Italian with native speakers
- [Learn Russian](https://www.hellotalk.com/ar/learn/russian.md): Master Russian with native speakers
- [Learn Portuguese](https://www.hellotalk.com/ar/learn/portuguese.md): Master Portuguese with native speakers
- [Learn Arabic](https://www.hellotalk.com/ar/learn/arabic.md): Master Arabic with native speakers
- [Learn Korean](https://www.hellotalk.com/ar/learn/korean.md): Master Korean with native speakers
- [Learn Hindi](https://www.hellotalk.com/ar/learn/hindi.md): Master Hindi with native speakers

## Partners by Country

- [USA Language Partners](https://www.hellotalk.com/ar/partners/countries/usa.md): Find language exchange partners in United States
- [UK Language Partners](https://www.hellotalk.com/ar/partners/countries/uk.md): Find language exchange partners in United Kingdom
- [Canada Language Partners](https://www.hellotalk.com/ar/partners/countries/canada.md): Find language exchange partners in Canada
- [Australia Language Partners](https://www.hellotalk.com/ar/partners/countries/australia.md): Find language exchange partners in Australia
- [Japan Language Partners](https://www.hellotalk.com/ar/partners/countries/japan.md): Find language exchange partners in Japan
- [Korea Language Partners](https://www.hellotalk.com/ar/partners/countries/korea.md): Find language exchange partners in Korea
- [China Language Partners](https://www.hellotalk.com/ar/partners/countries/china.md): Find language exchange partners in China
- [Spain Language Partners](https://www.hellotalk.com/ar/partners/countries/spain.md): Find language exchange partners in Spain
- [France Language Partners](https://www.hellotalk.com/ar/partners/countries/france.md): Find language exchange partners in France
- [Germany Language Partners](https://www.hellotalk.com/ar/partners/countries/germany.md): Find language exchange partners in Germany
- [Brazil Language Partners](https://www.hellotalk.com/ar/partners/countries/brazil.md): Find language exchange partners in Brazil
- [India Language Partners](https://www.hellotalk.com/ar/partners/countries/india.md): Find language exchange partners in India

## Resources

- [Download iOS App](https://apps.apple.com/app/hellotalk/id557130558): Get HelloTalk on the App Store
- [Download Android App](https://play.google.com/store/apps/details?id=com.hellotalk): Get HelloTalk on Google Play
- [AI Language Apps](https://www.hellotalk.com/ar/aiapps.md): Explore AI-powered language learning tools
- [About HelloTalk](https://www.hellotalk.com/ar/about.md): Learn more about our mission
- [Blog](https://www.hellotalk.com/ar/blog.md): Language learning tips and stories
- [Help Center](https://www.hellotalk.com/ar/faq.md): Get answers to common questions

---

*HelloTalk connects you with native speakers worldwide for authentic language practice and cultural exchange.*