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よくある質問

Why can't I hear anything on voice calls?

Category: Technical issue

Please try the following steps first: 1) Please try turning up the volume 2) If you are wearing headphones, please unplug them to see if you can hear any sound 3) Please try to make voice calls with different partners or groups and see if the same issue occurs

If you are still experiencing the same issue, you can submit a report using this [form](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1). This way our developers can look into this straight away and fix it if necessary.

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