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常见问题

I want to buy VIP, but I am offered unknown payment methods.

Category: Technical issue

Please check if your payment method is expired or no longer unavailable. iOS: Change, add, or remove Apple ID payment methods: [Click the link](https://support.apple.com/HT201266) Accepted payment methods: [Click the link](https://support.apple.com/HT202631) Android: Change, add, or remove your Google Play payment methods: [Click the link](https://support.google.com/googleplay/answer/4646404?co=GENIE.Platform=Android&hl=en) Accepted payment methods on Google Play: [Click the link](https://support.google.com/googleplay/answer/2651410?hl=en)   Please try clearing Google Play Store's cache by going to your device's Settings. Then tap Apps & notifications > App info > Google Play Store > Storage > Clear cache.

If the issue persists despite all steps being confirmed, please [submit the form](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1) and attach a screenshot of the purchase failure so that we can investigate the problem as soon as possible.  

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