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常见问题

I have moved to another country/region, and the VIP price is shown in the local country/region's currency, but I can't make purc

Category: VIP & Subscriptions

If you have changed the country or region of your Apple ID/Google Play, but are unable to make purchases, please make sure you have a payment method applicable to the new country or region by going to your Apple ID/Google Play account settings to add and update the payment method.   iOS: [See what payment methods you can use](https://support.apple.com/kb/HT202631) [Update your payment method or add a new one](https://support.apple.com/kb/HT213276)   Google Play: [Accepted payment methods](https://support.google.com/googleplay/answer/2651410) [How to add, remove, or edit your Google Play payment method](https://support.google.com/googleplay/answer/4646404)

If the issue persists despite all steps being confirmed, please [submit the form](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1) and attach a screenshot of the purchase failure so that we can investigate the problem as soon as possible.  

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