I have received a notification, but the message doesn't appear on the chat page when I open the app.

Please update to the latest HelloTalk version in Apple Store or Google Play Store and check if this fixes the issue. If you are still experiencing the issue, you can submit a report using this [form](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1). This way our developers can look into this straight away and fix it if necessary.