Why can't I receive notifications?
Category: Technical issue
1) Please make sure you always keep this app running in the background
2) Please check if you have enabled both "New Message Alerts" and "Message Preview" from Me > Settings > Notifications on HelloTalk app
3) Next, confirm you have enabled the notification function on your phone settings
If you are still experiencing the same issue, you can submit a report using this [form](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1). This way our developers can look into this straight away and fix it if necessary.
If you are still experiencing the same issue, you can submit a report using this [form](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1). This way our developers can look into this straight away and fix it if necessary.
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