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Help us connect the world through language and cultural education.

Production Assistant

The HelloTalk Learning Services team is hiring a part-time production assistant (15-20 hours a week). This is an entry-level position perfect for someone looking to work in an international team, practice English in the workplace, and learn how large-scale content creation works.

 Please submit your CV to hr@hellotalk.com.

You will help produce digital learning materials by:
- Sourcing and cropping images - Inputting content and media into our content management system - Assisting in our recording studio - Doing what is needed to help roll out new lessons on a regular basis You may also be asked to help monitor or assist users of our learning products as needed in the HelloTalk app.
The ideal candidate is able to:
- Speak and read English (our team working language is English) - Use Microsoft Office suite, and learn new programs as needed - Learn routine tasks quickly and produce consistently high-quality results - Follow standard workflows and quality guidelines as directed - Prioritize and complete tasks on time according to a set schedule - Ask questions when needed, in order to deliver the best quality work possible

韩语/日语客服 (接受应届生/实习生)


工作地点:深圳市南山区科技园
工作性质:全职/实习
工作语言:普通话+韩语/日语+英语
工作地点:深圳市南山区科技园
申请方式:发送个人简历至hr@hellotalk.com
工作职责:
1. 根据运营目标和计划,负责公司移动互联网产品APP(HelloTalk)客服+社区维护工作; 2. 通过应用中心、邮件回复等方式处理用户投诉、用户不当使用等问题; 3. 负责公司APP(HelloTalk)产品的用户使用数据收集、处理、分析工作,定期形成业务报告,提供业务发展建议; 4. 根据用户使用及投诉情况,协助撰写相关改进方案。
职位要求:
1. 大专及以上学历,韩语类/日语类专业或能运用中文/英文工作的韩语/日语母语者; 2. 有良好的沟通能力及服务意识; 3. 能够熟练的应用韩语/日语与客户进行沟通(书面为主); 4. 工作积极主动,善于发现和解决问题,有独立思考的能力和较强的学习能力。

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