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Join Us

Help us connect the world through language and cultural education.

内容审核专员/实习生

薪酬范围:5-6k

岗位职责:

1、审核社区帖文,积极甄别出违规内容以及侵权内容;

2、每日汇报违规数据和处理情况,和研发团队共同提高内容安全性;

3、发现工作中存在的问题,积极主动提出优化建议;

4、完成上级交办的其他工作。

 

岗位要求:

1、英语四级及以上,懂小语种者优先考虑(加分项);

2、有较强的灵活应变能力及独立处理工作问题的能力;

3、对违规信息敏感,安全意识强,有良好的判断力、执行力和抗压力;

4、爱岗敬业,工作投入,责任心强,有较强的团队意识;

 

工作时间:

六天制,早晚轮班,早班-8:00~17:30(午休1.5H) 晚班-14:00~22:00

(如不可接受此上班时间,请勿投递简历)

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英语客服

薪酬范围:8-10k

岗位职责

1、 根据运营目标和计划,负责公司移动互联网产品APP(HelloTalk)客服+社区维护工作;



2、 通过应用中心、邮件回复等方式处理用户投诉、用户不当使用等问题;


3、 负责公司APP(HelloTalk)产品的用户使用数据收集、处理、分析工作,定期形成业务报告,提供业务发展建议;

4、 根据用户使用及投诉情况,协助撰写相关改进方案。


任职要求
1、 大专及以上学历,语言类相关专业,大学英语六级同等读写水平;

2、 有良好的沟通能力及服务意识;

3、 强烈的责任心和团队协作精神,愿意接受挑战性的工作,能够及时高效完成任务;

4、 熟悉移动互联网行业规则,熟悉应用类产品用户使用习惯,拥有一定的产品运营数据分析能力;

5、 具备良较好的逻辑思维与分析能力,以及善于创新的思维方向;

6、 有客服经验者优先。




注:我们的产品是一款手机app,面试者请先下载了解我们的产品HelloTalk

工作时间:

六天制,9:00-18:30

 

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社区产品经理

薪酬范围:20-30k

职位职责:

1.负责HelloTalk社区功能的产品策划,通过市场研究,用户调研,数据分析等明确用户需求,并确定有效的产品方案

2.根据业务目标和需求,协调各方资源,高效执行落地且对产品运营效果负责

3.与运营、客服团队协作制定社区规则,管理体系,风险控制,持续提升社区活跃、社区氛围以及优质内容的分发

 

职位要求:

1.3年以上产品工作经验,产品用户量在千万级以上或社区/社交产品经验者优先

2.熟悉国内外社区/社交产品,对教育垂直类有了解和思考

3.具备优秀的逻辑思维能力,项目落地能力和数据分析能力

4.团队协作适应能力强,高度责任心和抗压能力

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课程产品经理

薪酬范围:15-25k

工作职责

1、 负责 HelloTalk 教育产品线的产品策划及设计,包括收集分析需求、制定产品规划,设计产品功能等;

2、 协调研发、设计部门保证产品从需求到上线的如期完成;

3、 进行市场调研,竞品分析,跟进运营数据,持续优化产品功能和制定提升基础数据策略。

 

职位要求

1、1-3年互联网产品策划经验,具备在线教育类产品经验者优先;

2、优秀产品原型设计能力,需求文档、产品方案编写能力;

3、 较强的数据敏感性,能够通过数据洞察市场、用户问题,并制定产品优化 方案;

4、 较强的沟通能力,能够跨团队协调资源,推进项目达成既定目标;

5、 熟悉市面上语言知识付费产品的商业模式和用户需求;

6、 优秀的英语读写能力及海外留学或工作经验更佳。

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Golang开发工程师

薪酬范围:25-40k

工作职责:

1、参与IM后台的基础服务设计:包括单聊、群聊、在线系统、离线消息存储、推送系统,以及其他内部系统微服务的架构设计和实现;

2、参与feed流后台(类似微信朋友圈包括存储系统、缓存系统)开发及维护;

3、参与分布式缓存系统相关开发及维护工作;

4、参与项目重点、难点的技术攻坚。

 

任职要求

1、本科及以上学历,计算机相关专业;

、具备Unix/Linux下Golang/Python/PHP/C++5年以上开发经验,熟悉常用的数据结构、算法;

3、了解TCP/IP协议,熟悉HTTP协议,熟悉进程间通讯编程,熟悉Unix/Linux下常用架构设计方法;

4、熟悉Unix/Linux操作系统原理、常用工具,熟悉Mysql/Oracle等数据库管理、开发,SQL调优;

5、全面的软件知识结构(操作系统、软件工程、设计模式、数据结构、数据库系统、网络安全);

6、具备良好的分析解决问题能力,能独立承担任务和有系统进度把控能力;

7.责任心强,良好的对外沟通和团队协作能力。

 

下列条件者优先考虑

1、参与开发过搜索服务、数据存储服务;

2、具有后台服务Docker化、微服务化相关经验;

3、有大型互联网后台开发经验、经历过平台扩容;

4、熟悉NgxLua和OpenResty。

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Senior Product Marketing Manager

Salary range:40-50k rmb

We’re looking for an exceptional Senior Product Marketing Manager to join HelloTalk! You’ll work cross-functionally (and cross-culturally) with product, marketing, operations, and other teams to help tell HelloTalk’s story. You will own our messaging strategy, work on product positioning, manage global product launches, contribute to lifecycle campaigns, gather customer insights, and more.

 

This will be a fully-remote role and have a huge impact at our rapidly growing company of over 100+ people. As the first dedicated product marketing hire at HelloTalk, the ideal candidate will have the desire to further build out this function at our company into the future.

 

HelloTalk is the world’s largest mobile language and cross-cultural exchange platform. Over 25 million members across 200 countries use our apps to teach and learn languages from each other for free. We believe language acquisition is the gateway to building empathy across different cultures, ultimately creating a better world for all. If this resonates with you, come join us.

 

 

Responsibilities

 

Product positioning and messaging  Own positioning and messaging across all touch points with our users including marketing, product, PR, etc. You may also own strategy for the email channel, depending on experience.

 

Product and market expertise – Study and become an expert on our products and the competitive landscape.

 

User and market research – Conduct and analyze research with the goal of aligning our value proposition with the needs of users.

 

Product launch and GTM – Strategize and execute launch plans across various marketing channels for new products and features.

 

Curation – Work with the product and operations teams to curate content that resonates with our members.

 

Requirements

  • Proven experience as a Product Marketing Manager or similar role
  • Exceptional written communication skills (Native English)
  • Experience launching products, developing messaging, and product positioning
  • Self-starter who can work independently and operate at a high level
  • Experience working in companies with multiple products and teams
  • Experience collecting and learning from user feedback
  • Working knowledge of analytics
  • Combination of a data-driven mindset with a sense of creativity
  • Excellent product intuition and taste
  • Background in creative, design, and/or copywriting is a plus

 

Strong Preference

  • Interest in learning about foreign languages and cultures
  • Experience with consumer mobile apps
  • Experience with lifecycle/CRM marketing, especially email
  • Experience working remote. Ideal timezone is PST or HKT, or minimum 4 hours of overlap.

 

Important: To apply, please email us at future@hellotalk.com with the subject "Senior PMM" and include:

  • Your resume
  • A 1-2 paragraph introduction explaining why you're a great fit
  • 2 writing samples you're proud of. These could be marketing emails, landing pages, blog posts or anything that showcases your writing.

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申请方式:发送个人简历至:hr@hellotalk.com

邮件标题注明应聘职位和姓名。

工作时间:

5天8小时,9:00-18:30

 

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