I tried to make a purchase but the payment failed. What can I do?
Category: VIP & Subscriptions
Please refer to the links below for more help:
[Apple ID](https://support.apple.com/108095)
[Google Play account](https://support.google.com/googleplay/answer/1267137)
If the issue persists despite all steps being confirmed, please [submit the form](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1) and attach a screenshot of the purchase failure so that we can investigate the problem as soon as possible.
If the issue persists despite all steps being confirmed, please [submit the form](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1) and attach a screenshot of the purchase failure so that we can investigate the problem as soon as possible.
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