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よくある質問

I tried to make a purchase but the payment failed. What can I do?

Category: VIP & Subscriptions

Please refer to the links below for more help:   [Apple ID](https://support.apple.com/108095)   [Google Play account](https://support.google.com/googleplay/answer/1267137)

If the issue persists despite all steps being confirmed, please [submit the form](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1) and attach a screenshot of the purchase failure so that we can investigate the problem as soon as possible.  

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