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よくある質問

I have no new visitors or messages. Is my account restricted?

Category: Chats Learning Features

Please check whether the following privacy settings are enabled. Please note that enabing these settings will impact your account exposure.   1. Click [[here](hellotalk://profile/setting/who_can_find_me)] to enter "Who Can Find Me" and check if "Hide from Search" is enabled. 2. Click [[here](hellotalk://profile/setting/chat_setting)] to enter "Chat Settings" and check if "Block Unknown Chat" is enabled.   If all the above settings are turned off, please click [[Submit Feedback](https://ali-global-statics.hellotalk8.com/ai-helper/prod/#/feed-back?hidebar=1&fullscreen=1&htdisableselectedword=1&hidebottombar=1)] to contact our Customer Service Team.

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