Why do I see a "Potential Risk" message and why can't I edit my profile, complete real-name verification, or delete my account?

To protect your account, our security system automatically enables protection when it detects a sign-in from a new or unrecognized device. During this period, sensitive actions such as editing your profile, completing real-name verification, or deleting your account are temporarily restricted. How can I remove the restriction? Simply continue using the app on your current device and under the same network/Wi-Fi for at least 7 active days . Once our security system verifies your device as trusted, the restriction will be lifted automatically. Important Notes

• During the verification period, please avoid signing into your account from other new devices.
• If you sign in on a different device during this period, the verification may restart and the waiting period will begin again.

Domande Correlate

• →How do I create an account and/or log in to HelloTalk?
• →I forgot my password and cannot log in, what can I do?
• →I can't log in using Apple ID, Google or Facebook account, what can I do?
• →I deactivated my Apple ID, Google or Facebook account linked to my HelloTalk account, can I still log in?
• →I received the notice "This phone number is already bound to an account" when signing up for a new account, but I have forgotten