Why do I see a "Potential Risk" message and why can't I edit my profile, complete real-name verification, or delete my account?

To protect your account, our security system automatically enables protection when it detects a sign-in from a new or unrecognized device. During this period, sensitive actions such as editing your profile, completing real-name verification, or deleting your account are temporarily restricted. How can I remove the restriction? Simply continue using the app on your current device and under the same network/Wi-Fi for at least 7 active days . Once our security system verifies your device as trusted, the restriction will be lifted automatically. Important Notes

During the verification period, please avoid signing into your account from other new devices.
If you sign in on a different device during this period, the verification may restart and the waiting period will begin again.

Pertanyaan Terkait

→How do I create an account and/or log in to HelloTalk?
→I forgot my password and cannot log in, what can I do?
→I can't log in using Apple ID, Google or Facebook account, what can I do?
→I deactivated my Apple ID, Google or Facebook account linked to my HelloTalk account, can I still log in?
→I received the notice "This phone number is already bound to an account" when signing up for a new account, but I have forgotten